Broken and too expensive to replace
Wadazi
4/16/2024
Wow this drawer fell apart and I can't believe it costs so much when it's so cheaply made. I think I'll look at other brands next time.
Originally posted on www.ge.com
No, I do not recommend this product
Broke and took expensive to bother fixing
Tuck49
3/20/2024
Broke within a year. Been dealing with it for a few years as it started as a crack. Now the handle portion is pretty much off. Charging $185 is enough to just go buy a new refrigerator as over time this could end up costing a new refrigerator anyway. This part should be half the price.
Originally posted on www.ge.com
No, I do not recommend this product
Bins break too easy and expensive to replease
MKE in TC
12/13/2023
I have to agree with other posts on here. The plastic bins are cheaply made and break easily. I was shocked at how much you were asking for a bottom meat been. Outrageous to charge so much.
Originally posted on www.ge.com
No, I do not recommend this product
Broken parts after few years
Misha703
9/14/2023
I had my fridge maybe for four or five years. The parts started breaking and falling apart within few months of purchase. First the ice maker stopped and now both the meat and fruit basket are broken. As a matter of fact I taped them for few years and now they are completely in pieces. Great looking fridge but cheap plastic.
Originally posted on www.ge.com
No, I do not recommend this product
Terrible Design
smgh
8/19/2023
You think GE would recognize there was a problem with these drawers and implement a design or material solution. Instead the consumer is supposed to simply keep buying a flawed product.
Originally posted on www.ge.com
No, I do not recommend this product
Broken Drawer with normal use
GE Customer USA
6/5/2023
Refrigerator has been great, but bottom (vegetable) drawer broke with normal use. The sides holding the drawer on the drawer slide both cracked as shown in other reviews...expensive to replace. Have not had this happen with other GE refrigerators.
Originally posted on www.ge.com
No, I do not recommend this product
Breaks with normal usage
Calvin1327
2/20/2023
Breaks with normal usage and it's very expensive to replace. Debating to even replace it as it will probably break again. Will stay away from this brand from now on.
Originally posted on www.ge.com
No, I do not recommend this product
Bottom drawer cracks with normal usage
thekitchenwitch
11/15/2022
The lower drawer has cracked on both sides with normal family usage. The seals, humidity control slider and plastic shelf frame also cracked and failed.
Originally posted on www.ge.com
No, I do not recommend this product
Drawer broke
Cm96
5/4/2022
Wish I had read these reviews about the drawers. Ours broke too. It's almost $175 to replace. Based on reviews the replacement will likely break. Overall the refrigerator is good space-wise.
Originally posted on www.ge.com
No, I do not recommend this product
Drawer broke
Cm96
5/3/2022
Wish I had read these reviews about the drawers. Ours broke too. It's almost $175 to replace. Based on reviews the replacement will likely break. Overall the refrigerator is good space-wise.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
another broken draw
mattwill
2/15/2022
refrigerator functions well. refrigerator draws very poor quality.draws break and crack very poor quality.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
another broken draw
mattwill
2/15/2022
refrigerator functions well. refrigerator draws very poor quality.draws break and crack very poor quality.
Originally posted on www.ge.com
No, I do not recommend this product
this drawer is cr@p
Totally Dissatisfied
2/9/2022
This bin is just another cr@ppy part to a completely cr@ppy refrigertor. We;ve had this refrigerator for 4 years. During that time, we have replaced the led lights in the freezer TWICE. We paid extra for led lights because they were supposed to last longer. HA! And how many people does it take to replace the led lights on a GE refrigerator? 0 because you have to pay a GE technician to come and do it, at a a cost of over $300 for the service call and the light board. Then 3 months ago, the main board went out. SO, another service call and $250 for a new board for over $500 worth of repairs. During these 4 years, every single "bin" has broken. We thought we would replace the worse one, the meat bin, and find that they want over $200 for it and it is the exact same cr@ppy quality as the one that broke. We are really ready to just throw this piece of cr@p out, lick our wounds, and buy a new refrigerator. You can be assured, it won't be a GE. Nor will any of our future appliances. (So a one star is WAY generous!)
Originally posted on www.ge.com
No, I do not recommend this product
this drawer is cr@p
Totally Dissatisfied
2/8/2022
This bin is just another cr@ppy part to a completely cr@ppy refrigertor. We;ve had this refrigerator for 4 years. During that time, we have replaced the led lights in the freezer TWICE. We paid extra for led lights because they were supposed to last longer. HA! And how many people does it take to replace the led lights on a GE refrigerator? 0 because you have to pay a GE technician to come and do it, at a a cost of over $300 for the service call and the light board. Then 3 months ago, the main board went out. SO, another service call and $250 for a new board for over $500 worth of repairs. During these 4 years, every single "bin" has broken. We thought we would replace the worse one, the meat bin, and find that they want over $200 for it and it is the exact same cr@ppy quality as the one that broke. We are really ready to just throw this piece of cr@p out, lick our wounds, and buy a new refrigerator. You can be assured, it won't be a GE. Nor will any of our future appliances. (So a one star is WAY generous!)
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
very poor design bin and very costly replacement
Kevin Shi
12/20/2021
The bottom bin was poorly designed. When you pull it out, you can feel its deformation. It doesn't take long to break it even in normal daily usage. It is very costly to replace it as well. I am not happy about this.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
very poor design bin and very costly replacement
Kevin Shi
12/20/2021
The bottom bin was poorly designed. When you pull it out, you can feel its deformation. It doesn't take long to break it even in normal daily usage. It is very costly to replace it as well. I am not happy about this.
Originally posted on www.ge.com
No, I do not recommend this product
Terrible design flaw.
zoco
12/2/2021
This part broke early on after owning this refrigerator for a little over a year. Thought I would look for a replacement part and to my dismay, to buy the replacement parts (three in total) it will cost well over $250. Very disappointed in this product!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Terrible design flaw.
zoco
12/2/2021
This part broke early on after owning this refrigerator for a little over a year. Thought I would look for a replacement part and to my dismay, to buy the replacement parts (three in total) it will cost well over $250. Very disappointed in this product!
Originally posted on www.ge.com
No, I do not recommend this product
It is pice of the craps!!
K23mal23
4/7/2021
Broken broken Broken!!! Bought another one to fix this broken pice of craps. It™™s brokes too. Spit on it !!
Originally posted on www.ge.com
No, I do not recommend this product
It is pice of the craps!!
K23mal23
4/6/2021
Broken broken Broken!!! Bought another one to fix this broken pice of craps. It's brokes too. Spit on it !!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Poor design, breaks easily
JDW Canuck
3/28/2021
The bottom drawer on our GE fridge broke. We replaced it once, and the second part also broker. We are not spending another $125 for a third drawer. Shame on you GE/Haier. You know this is a defective product, yet you have done nothing to address it with consumers. I guess you don't care to earn repeat business.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Poor design, breaks easily
JDW Canuck
3/28/2021
The bottom drawer on our GE fridge broke. We replaced it once, and the second part also broker. We are not spending another $125 for a third drawer. Shame on you GE/Haier. You know this is a defective product, yet you have done nothing to address it with consumers. I guess you don't care to earn repeat business.
Originally posted on www.ge.com
No, I do not recommend this product
Cheap! Cheap! Cheap!
Rick53Alabama
1/25/2021
It's remarkable that GE can have a product this bad, that fails this consistently, and has not yet been recalled. We spent a lot (in our opinion) on this fridge, only to have the meat bin break early on in the life of the appliance. These should be replaced at no charge until the design flaw is fixed. Very disappointed.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Cheap! Cheap! Cheap!
Rick53Alabama
1/25/2021
It's remarkable that GE can have a product this bad, that fails this consistently, and has not yet been recalled. We spent a lot (in our opinion) on this fridge, only to have the meat bin break early on in the life of the appliance. These should be replaced at no charge until the design flaw is fixed. Very disappointed.
Originally posted on www.ge.com
No, I do not recommend this product
Beware!!!
WideT
1/1/2021
I agree with the other reviews I just read. We love our refrigerator, and were terribly disappointed when our drawer broke. (We had previously replaced a shelf inside the freezer door as well as the ice maker and the filter assembly and tube). I was shocked at the cost of the drawer! Who can afford a drawer that costs almost 130.00. I will have to try and use duct tape. No one on a fixed income of Social Security can afford an 130.00 drawer. Disappointed in GE.
Originally posted on www.ge.com
No, I do not recommend this product
Beware!!!
WideT
12/31/2020
I agree with the other reviews I just read. We love our refrigerator, and were terribly disappointed when our drawer broke. (We had previously replaced a shelf inside the freezer door as well as the ice maker and the filter assembly and tube). I was shocked at the cost of the drawer! Who can afford a drawer that costs almost 130.00. I will have to try and use duct tape. No one on a fixed income of Social Security can afford an 130.00 drawer. Disappointed in GE.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
BROKE WITHIN A YEAR OF OWNING REFRIGERATOR
bernie1961
7/28/2020
Nice refrigerator, terrible vegetable drawer. Bad quality-replacement very expensive
Originally posted on www.ge.com
No, I do not recommend this product
BROKE WITHIN A YEAR OF OWNING REFRIGERATOR
bernie1961
7/28/2020
Nice refrigerator, terrible vegetable drawer. Bad quality-replacement very expensive
Originally posted on www.ge.com
No, I do not recommend this product
Design Flaw - Customer Pays
Five_Dogs
5/14/2020
We really like our refrigerator but the bottom drawer broke with normal use within a few months of purchase. I understand that there are costs in producing, etc this replacement part, but when it breaks so quickly, shouldn't GE give the customer a break since this appears to be a design flaw.
Originally posted on www.ge.com
No, I do not recommend this product
Drawer cracks and breaks too easy
Hblondie0726
2/8/2020
This is garbage. Ge has lost my business just based on this refrigerator. Over 300 bucks to replace parts broken in refrigerator section. A drawer 127.00 is outrageous. Shame on you GE for price gouging in a product you made cheap to begin with that should have lasted longer than 4 years.
Originally posted on www.ge.com
No, I do not recommend this product
Disappointed!
tmco
10/24/2019
The bottom drawer cracked with normal family use due to flimsy material. I wish I had read the reviews about the bottom drawer frequently cracking prior to purchasing the refrigerator. This is an expensive part to replace at $128.00.
Originally posted on www.ge.com
No, I do not recommend this product
Flimsy
Drawer
9/23/2019
First time I had a refrigerator where the drawer breaks. To make matters worse, I have a 5 yr warranty from the store of purchase and am told that this part is an accessory and is not covered. This means this comes out my pocket. I've read reviews where these drawers breaks frequently.
Originally posted on www.ge.com
No, I do not recommend this product
Meat Pan (Crisper Drawer) structurally unsound
Sue Schafer
7/4/2019
We love our GE fridge/freezer, but the meat pan (crisper drawer) was cracked within two months with moderate use. Two person household. Please look into this and strengthen this part, GE! You have quality products!
Originally posted on www.ge.com
No, I do not recommend this product
Cheaply made. Breaks easily.
Bill the wonder boy
5/27/2019
Very cheaply made using very thin plastic. The white plastic frame holding the clear plastic front piece broke and you have to purshase the entire bin for $127.00, which is "OUT OF STOCK." You should be able to purchase the frame itself as it is a separate piece.
Originally posted on www.ge.com
No, I do not recommend this product
Horrible quality for this part such a good fridge
FrustratedLA
11/25/2018
We originally bought this refrigerator Jan,2016. Within two months we had to have it replaced as it kept leaking. Since then it has worked flawlessly with the exception of this broken tray for the past few months . Additionally, the gasket for the tray above always falls out since day one. A loyal fan of GE appliances no more.
Originally posted on www.ge.com
No, I do not recommend this product
Drawer Failure
Ithanos
5/29/2018
We love the refrigerator but this drawer will be the second item that has broken since we purchased.
Originally posted on www.ge.com
No, I do not recommend this product
Shelf and Drawer failure
lwilk22
2/25/2018
This is the 2nd shelf or drawer that has cracked or broken in the less that 4 years that I have owned the refrigerator. We are only an adult couple living in this house so it does not get heavy use.
Originally posted on www.ge.com
No, I do not recommend this product
not happy
shorty55
12/27/2016
not happy with product had to replace draw after only one month of purchase now having to replace middle and bottom drawers very disappointed
Originally posted on www.ge.com
No, I do not recommend this product